Shipping & Returns

As most deliveries are made Monday to Friday, we suggest using your work address for the order.

Australia

We are pleased to offer free express delivery on orders over $150 with Australian Air Express. For orders under $150, we charge $7.99 flat-rate for standard delivery to most Australian addresses with Australian Post and $10.99 flat-rate for Express delivery to most Australian addresses with Australia Post. Orders placed before 2:00pm AEST in Metro areas will be received between 1-3 business days. Rural areas should take no more than 5 business days.

Australia Post

Australia Post is a no signature required service. This means that the courier will generally leave your order at the front door or letterbox. If this method is chosen and your parcel is lost, we will happily replace the order pending an investigation. If this method is chosen and your parcel is stolen, we cannot be held accountable. Please contact our customer service department if your order has not has not been received within the recommended timeframe. If you will not be present to accept your delivery or you feel that your address is unsafe, we recommend choosing eParcel (signature required and extra charges apply).

Australian Post cannot be delivered to all addresses in Australia. In some cases your order will be on-forwarded to a local agent for delivery, or your order will be shipped with eParcel. We reserve the right to change the shipping method of an order if these guidelines are not met. We will send you a tracking number for the new carrier in this case.

International Shipping

New Zealand UPS and DHL – AUS $15.00

Zone 1: China, Cook Islands, Hong Kong, Japan, Korea, Philippines, Samoa, Singapore, Taiwan, Thailand, Tonga, United States,  United Kingdom UPS - AUS $25.00
Orders placed before 1:30pm AEST orders should be received within 7 business days. UPS orders are sent a tracking number with your Shipping Confirmation email. All shipping is subject to weight and volume. Some bulky orders may be charged at a different rate. Please see the heavy items shipping rates at the bottom of the page.

Zone 2: Bahrain, Brunei, Canada, Egypt, Fiji, French Polynesia, India, Iraq, Israel, Maldives, New Caledonia, United Arab Emirates
International Courier / Australia Post- AUS $35.00flat rate
Orders placed before 1:30pm AEST orders should be received within 10 business days. Orders are sent a tracking number with your Shipping Confirmation email.. All shipping is subject to weight and volume. Some bulky orders may be charged at a different rate and may be shipped via another carrier if required. Please see the heavy items shipping rates at the bottom of the page.

Zone 3: Argentina, Barbados, Bermuda, Chile, Colombia, Costa Rica, Mexico, Panama, Peru, South Africa, Sri Lanka, Turkey, Uruguay
International Courier / Air Mail - $39.99 flat rate
Orders placed before 1:30pm AEST should be received within 10 business days. Some orders may be shipped via Australia Post. All shipping is subject to weight and volume. Some bulky orders may be charged at a different rate and may be shipped via another carrier if required. Please see the heavy items shipping rates at the bottom of the page.

Customs and Duty Charges

International orders may be subject to local charges. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. We cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, and we will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.

Delivery

The delivery times provided by us are estimates only. We will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. We cannot be held responsible for incorrectly entered delivery addresses.

All shipping subject to weight and volume. Some items may be charged at a different rate.
Some orders may incur a customs or import duty charge. We do not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances.

For further information, please contact your local customs office.

International Customs Charges

Some orders may incur a customs or import duty charge. We do not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances. For further information, please contact your local customs office. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and we will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and we will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.

 

Returns and Exchange

 

Our Returns Policy is in addition to your rights under the Australian Consumer Law.

We want you to be happy with your purchase, so if you change your mind about an item purchased on our online store, we will exchange it or give you a refund, provided that it's returned to us in its original condition and packaging, unworn, unwashed, and with all labels intact..

Please note: We do not refund or exchange on sale items..

Please make sure that swimwear is tried on over your own underwear. In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.

Returns and exchanges are accepted on merchandise within 31 days of receipt. Refunds will be processed in the method by which original payment was made, within 5 business days.



PLEASE NOTE: Shipping and handling charges are non-refundable. If you return a product on which duty and tax has been paid, Miskini are unable to refund such duty or taxes.

Where do I mail my return or exchange?

8 Pacific Avenue

Tamarama.

NSW 2026

Australia.

                 

Join our Mailing List

Sign up to receive our email updates

Search our store